Claims
As CC&A have the ability to handle claims from cradle to grave we are in the best possible position to give to our loyal client’s the most efficient and first class service they richly deserve. By doing this we live up to our core beliefs, that the client comes first.
It means that if the worst happens, we’re ready to go that extra mile where and when our clients need us – helping them move forward, faster.
What to do in the event of a claim
Property Claim
- Take all reasonable precautions to minimize the claim and prevent further loss, damage or liability.
- If theft, attempted theft, malicious damage or lost property notify the police and record the name of the officer, police station and incident number as the insurer will request these details
- Ensure any evidence or damaged items are kept for the insurer or photographs of damage taken if clean up has to commence.
- For damaged items you will need quotes for repairs. If not repairable report stating this together with quotes to replace with like item.
- If stolen or lost you will need proof of ownership together with quotes for replacement items.
Motor Vehicle Claims
- If incident involves a third party do not admit liability
- Record all details of the Third Party including: Name, Address, Telephone, Vehicle description and registration number, Third parties Insurer and policy number if known
- Contact us and lodge the claim and we will be able to advise the next steps in the process and in some cases provide you with contact details for a Repairer if you do not have a preferred repairer already.
When leaving your vehicle unattended make 100% sure that all doors are properly locked especially if you have remote central locking. Remote lock jamming is unfortunately rife in the country at the moment. This will save a lot of inconvenience and frustration.
