This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
- Visit the official COVID-19 government website to stay informed: sacoronavirus.co.za
Are You Clear On The Procedures To Follow When Making A Claim
Why Should You Invest In Cyber Liability Cover? Here Are 5 Reasons
7th September 2015
Carjacking And House Robbery On The Rise In South Africa
22nd October 2015In order to make the claims process as stress free and uncomplicated as possible it is very important that clients are aware of their duties.
On the happening of an event or occurrence which may result in a claim, you must, at your own expense:
- A- take all reasonable steps to minimise and to prevent any further loss, damage or liability from occurring.
- B- immediately notify the police following loss or damage by theft, attempted theft, malicious damage, violent disorder, riots or civil commotion and obtain a case reference number.
- C- report your claim to us as soon as reasonably possible, but not later than 30 days after the event or occurrence. If you fail to do so, we may at our discretion reject your claim.
- D – complete any forms as requested by us and provide full and accurate details of how the event occurred.
- E- advise us immediately of receipt of any indication or demand by a third party to make a claim against you.
- F- advise us immediately in writing when you become aware of any incident or occurrence which may result in a claim being made against you.
- G- immediately send any writ or summons relating to the incident to us.