Bruce Schwan

Debbie Crofts
1st July 2016
14th July 2016
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Hi Candice,

I hope you, your family and colleagues are well.

I just had to drop you a line today and let you know I was thinking of you and your awesome team at the top of Fields Hill today.

We have our first insurance claim since living in the US. We have a pipe that appears to have burst under the slab of our house. Fortunately we caught it quick and at first glance the damage is minimal. I’m told to expect anywhere between $1,200 and $3,000 for repairs.

So I called the insurance co after getting so many conflicting stories from friends and plumbers in what the best course of action would be.

The insurance company seemed nice enough, but I’m simply a number in this big wheel. They offer no advice in the fear of getting sued and it will take 48 hours for the loss adjuster to contact me.

Our deductible is $1,000 which is pretty standard.

I miss being able to pick up the phone to get good honest advice from friendly humans!

South Africans are such good people!

Have a Terrific Tuesday!